Repeat these steps for any other ink cartridges with defects on the report.Īfter reinserting all the ink cartridges, run your finger along the top of the ink cartridges. Make sure the orange pull tab is completely removed. If the vent is clogged, use a pin to gently remove excess adhesive from the vent. Press the tab on the front of the ink cartridge to release it, and then pull it out of the slot.Įxamine the vent area on the top of the ink cartridge. Inspect the ink cartridges for clogged vents and for any remaining original packaging.Īvoid leaving unprotected ink cartridges out of the printer for an extended period of time. If there are no defects on the report, skip to the step to check ink levels. Continue to the next step after the alignment completes. Touch Settings, touch Tools, and then touch Align Printer. If there are defects in the alignment patterns, align the printhead. If print quality is unacceptable on the page that prints, touch Clean Again to perform a second cleaning, and then continue to the next step. Touch Settings, touch Tools, and then touch Clean Printhead. If there are defects in the color bars, clean the printhead. Review the following table for examples of defects on the report that reflect the most common print quality issues.Įxamples of defects on a Print Quality Diagnostic report On the printer, touch Settings, touch Tools, and then touch Print Quality Report. Use a Print Quality Diagnostic report to check if the printhead needs to be cleaned or if there is an ink cartridge alignment issue. Printhead cleaning is the most effective solution for unsatisfactory prints, especially streaky or missing black or colors.
Step 1: Run a Print Quality Diagnostic report
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